Following the COVID-19 pandemic, a series of containment measures have been put in place to prevent its spread. As a result, WHO and various governments have recommended the use of teleworking to protect the health of employees while continuing to ensure economic activities. In light of this, the aim of this study is to evaluate whether teleworkers tend to report negative outcomes in terms of psycho-physical unwellness, specifically analyzing the possible presence of a direct relationship between telework and psycho-physical unwellness, the role of technostress as a mediating variable between the telework and psycho-physical unwellness, and workaholism in its two dimensions (excessive/compulsive work) as a moderating variable between technostress and psycho-physical unwellness. A self-reported online survey has been administered anonymously and voluntarily to a sample of adults teleworkers and not teleworkers, of both genders, on the national territory (266 subjects). The results of the mediation model show how although telework has no direct statistically significant impact on the symptoms of psycho-physical unwellness, it is positively and statistically significantly associated with technostress which, in its turn, is positively associated with symptoms of psycho-physical unwellness. This suggests that telework can lead to workers experiencing technostress, which in turn is positively associated with symptoms of psycho-physical unwellness. Lastly, from the analysis of moderate mediation it emerges that workers with moderate or elevated tendencies to work compulsively tend to register psycho-somatic symptoms as a result of technostress, suggesting that the tendency to work compulsively can lead, in case of high presence of technostress, to the development of psycho-physical unwellness. Key words: telework, COVID-19, psycho-physical unwellness, technostress, workaholism.
A seguito della pandemia da COVID-19, sono state messe in atto una serie di misure di confinamento volte a prevenirne la diffusione. Di conseguenza, l’OMS e i vari governi hanno raccomandato di ricorrere al telelavoro per proteggere la salute dei dipendenti continuando comunque a garantire le attività economiche. Alla luce di ciò, l’obiettivo di questo studio è valutare se i telelavoratori tendono a riportare esiti negativi in termini di salute, dunque malessere psico-fisico, andando nello specifico ad analizzare l’eventuale presenza di una relazione diretta tra telelavoro e malessere psico-fisico, il ruolo del technostress come variabile mediatrice tra il ricorso al telelavoro e il malessere psico-fisico, e il workaholism nelle sue due dimensioni (lavorare in maniera eccessiva/compulsiva), come variabile moderatrice tra technostress e malessere psico-fisico. È stato somministrato in forma anonima e volontaria un questionario online auto-compilato a un campione casuale di maggiorenni di ambo i generi lavorativamente attivi da remoto e/o in presenza sul territorio nazionale (266 soggetti). I risultati del modello di mediazione mostrano come sebbene il lavoro da remoto non abbia un impatto diretto statisticamente significativo sui sintomi di malessere psico-fisico, esso sia positivamente e in modo statisticamente significativo associato a technostress che, a sua volta, risulta associarsi positivamente e in maniera statisticamente significativa con i sintomi di malessere psico-fisico. Ciò suggerisce che il lavoro da remoto può portare i lavoratori a sperimentare technostress, il che, a sua volta, si associa positivamente con sintomi di malessere psico-fisico. Infine, dall’analisi di mediazione moderata emerge come i lavoratori con moderate o elevate tendenze a lavorare in maniera compulsiva tendono a riportare sintomi psico-somatici come risultato del technostress, suggerendo che la tendenza a lavorare in maniera compulsiva può portare, in caso di elevata presenza di technostress, allo sviluppo di malessere psico-fisico. Parole chiave: telelavoro, COVID-19, malessere psico-fisico, technostress, workaholism.
Telelavoro e malessere psico-fisico ai tempi della pandemia da COVID-19
MALITO, SARA
2020/2021
Abstract
Following the COVID-19 pandemic, a series of containment measures have been put in place to prevent its spread. As a result, WHO and various governments have recommended the use of teleworking to protect the health of employees while continuing to ensure economic activities. In light of this, the aim of this study is to evaluate whether teleworkers tend to report negative outcomes in terms of psycho-physical unwellness, specifically analyzing the possible presence of a direct relationship between telework and psycho-physical unwellness, the role of technostress as a mediating variable between the telework and psycho-physical unwellness, and workaholism in its two dimensions (excessive/compulsive work) as a moderating variable between technostress and psycho-physical unwellness. A self-reported online survey has been administered anonymously and voluntarily to a sample of adults teleworkers and not teleworkers, of both genders, on the national territory (266 subjects). The results of the mediation model show how although telework has no direct statistically significant impact on the symptoms of psycho-physical unwellness, it is positively and statistically significantly associated with technostress which, in its turn, is positively associated with symptoms of psycho-physical unwellness. This suggests that telework can lead to workers experiencing technostress, which in turn is positively associated with symptoms of psycho-physical unwellness. Lastly, from the analysis of moderate mediation it emerges that workers with moderate or elevated tendencies to work compulsively tend to register psycho-somatic symptoms as a result of technostress, suggesting that the tendency to work compulsively can lead, in case of high presence of technostress, to the development of psycho-physical unwellness. Key words: telework, COVID-19, psycho-physical unwellness, technostress, workaholism.È consentito all'utente scaricare e condividere i documenti disponibili a testo pieno in UNITESI UNIPV nel rispetto della licenza Creative Commons del tipo CC BY NC ND.
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https://hdl.handle.net/20.500.14239/1122