In recent years, Digital Marketing has established itself as a key element in business strategies, transforming the way companies interact with consumers. However, the increasing complexity of digital campaigns and the need to respond quickly to market dynamics are driving more organisations to adopt structured and efficient work management systems. In this context, the adoption of agile methodologies, derived from software development, is redefining Digital Marketing by improving responsiveness, optimising resources, and increasing stakeholder engagement. The aim of this study is to analyse the impact of agile methodologies on Digital Marketing through a theoretical approach and case study analysis, examining the application of frameworks such as Scrum, Kanban, and Scrumban in different contexts. The use of Scrum, for example, allows for structured project management through Sprints, defined roles, and continuous retrospectives, ensuring a progressive improvement in marketing strategies. Kanban, on the other hand, focuses on workflow management by limiting work-in-progress (WIP) and increasing operational transparency, while Scrumban represents a hybrid solution that combines the iterative planning of Scrum with the visual flexibility of Kanban, proving particularly effective in highly dynamic environments. The analysis of case studies such as Banco Santander and CA Technologies demonstrates the significant impact that an agile framework can have on marketing and digital marketing. Specifically, these approaches have improved the effectiveness of advertising campaigns through rapid iterations and continuous A/B testing, reducing campaign execution time by almost half and advertising costs by about a third.
Negli ultimi anni, il Digital Marketing si è affermato come un elemento chiave nelle strategie aziendali, trasformando il modo in cui le imprese interagiscono con i consumatori. Tuttavia, la sempre crescente complessità delle campagne digitali e la necessità di risposte rapide alle dinamiche di mercato stanno spingendo un numero maggiore di organizzazioni a introdurre sistemi di gestione lavoro strutturati ed efficienti. In questo contesto, l’adozione delle metodologie agili, derivate dallo sviluppo software, sta ridefinendo il Digital Marketing, migliorando la reattività, ottimizzando le risorse e aumentando il coinvolgimento degli stakeholders. L’obiettivo di questo studio è quindi analizzare l’impatto delle metodologie agili nel Digital Marketing attraverso un approccio teorico e l’analisi di casi studio, esaminando l’applicazione di framework come Scrum, Kanban e Scrumban in diversi contesti. L’impiego di Scrum, per esempio, consente una gestione strutturata dei progetti attraverso Sprint, ruoli definiti e retrospettive continue, garantendo un miglioramento progressivo delle strategie di marketing. Kanban, invece, si focalizza sulla gestione del flusso di lavoro, limitando il Work-in-Progress (WIP) e aumentando la trasparenza operativa, mentre Scrumban rappresenta una soluzione ibrida che combina la pianificazione iterativa di Scrum con la flessibilità visiva di Kanban, risultando particolarmente efficace in contesti ad alta dinamicità. L’analisi di casi studio, come quelli di Banco Santander e CA Technologies, dimostra i significativi impatti che un framework agile può avere nel marketing e marketing digitale. In particolar modo, questi approcci sono stati in grado di migliorare l’efficacia delle campagne pubblicitarie attraverso iterazioni rapide e test A/B continui, riducendo di quasi la metà il tempo necessario per l’esecuzione delle campagne e abbattendo di circa un terzo i costi pubblicitari.
L'impatto delle metodologie agile nelle attività di marketing digitale.
PUGNI, DAVIDE
2023/2024
Abstract
In recent years, Digital Marketing has established itself as a key element in business strategies, transforming the way companies interact with consumers. However, the increasing complexity of digital campaigns and the need to respond quickly to market dynamics are driving more organisations to adopt structured and efficient work management systems. In this context, the adoption of agile methodologies, derived from software development, is redefining Digital Marketing by improving responsiveness, optimising resources, and increasing stakeholder engagement. The aim of this study is to analyse the impact of agile methodologies on Digital Marketing through a theoretical approach and case study analysis, examining the application of frameworks such as Scrum, Kanban, and Scrumban in different contexts. The use of Scrum, for example, allows for structured project management through Sprints, defined roles, and continuous retrospectives, ensuring a progressive improvement in marketing strategies. Kanban, on the other hand, focuses on workflow management by limiting work-in-progress (WIP) and increasing operational transparency, while Scrumban represents a hybrid solution that combines the iterative planning of Scrum with the visual flexibility of Kanban, proving particularly effective in highly dynamic environments. The analysis of case studies such as Banco Santander and CA Technologies demonstrates the significant impact that an agile framework can have on marketing and digital marketing. Specifically, these approaches have improved the effectiveness of advertising campaigns through rapid iterations and continuous A/B testing, reducing campaign execution time by almost half and advertising costs by about a third.File | Dimensione | Formato | |
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https://hdl.handle.net/20.500.14239/29233